Losing your passport – lessons learnt that could help you
A couple of months ago I was in Antigua in Guatemala. Leaving the arrivals hall (having been though passport control) Tim, my husband realised he had lost his passport… thank-god it wasn’t me was my first reaction! Having emptied our pockets a thousand times and exhausted all the options with airport authorities, (communicating in appalling […]
Brand spanking new lounges for United Airlines at Heathrow
I’ve just experienced United Airlines new lounges for premium customers at London Heathrow Airport, Terminal 2. As a reluctant United traveler, I tried to find another lounge to visit but was reassured by an efficient and friendly United staff member I wouldn’t be disappointed and lunch was being served. He was right. The United Club lounge […]
Lounge needs an overhaul
I have just flown on Air New Zealand’s Hobbit themed plane on route to New York, a 777-300 painted to celebrate the premiere of the second movie in the Hobbit trilogy. The flight from Auckland to Los Angeles was painless, in fact it was very enjoyable with great food, wine, spectacular kiwi service and a window […]